Privacy Policy

Streamside RV Park and Golf Course ("Streamside," "we," "us," or "our") is committed to protecting the privacy of our guests, customers, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at streamsidervpark.com or interact with our services. Please read this policy carefully. By using our website, you consent to the practices described herein.

Information We Collect

Personal Information You Provide

When you fill out a contact form, event inquiry form, or make a reservation through our website, we may collect the following information:

• Full name
• Email address
• Phone number
• Mailing address
• Event details and preferences
• Reservation dates and site preferences
• Any additional information you voluntarily provide in message fields

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website or source
• General geographic location (city/region level)
• Device type (desktop, mobile, tablet)

We use privacy-focused analytics to understand how visitors use our website. This data is collected in aggregate and does not personally identify individual visitors.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and contact form submissions
• To process reservations and event bookings
• To process gift card purchases
• To improve our website and services
• To communicate with you about your reservation, event, or inquiry
• To comply with applicable laws and regulations

Third-Party Services

Our website integrates with the following third-party services to provide a better experience:

ResNexus (Reservations)

Online reservations are processed through ResNexus, our reservation management platform. When you make a reservation, your information is subject to ResNexus's privacy practices. For more information, visit ResNexus Privacy Policy.

Clover (Gift Cards & Payments)

Digital gift card purchases are processed through Clover, a payment processing platform. Payment information is handled directly by Clover and is not stored on our website. For more information, visit Clover Privacy Policy.

Dialpad (Phone Communications)

Our phone system is operated through Dialpad. When you call us, your call may be recorded or monitored for quality assurance and training purposes. You will be notified at the beginning of any recorded call. Call data, including your phone number and call duration, may be stored by Dialpad in accordance with their privacy practices. For more information, visit Dialpad Privacy Policy.

Cookies & Tracking

Our website uses minimal cookies necessary for basic functionality, such as remembering dismissed announcements during your browsing session. We do not use advertising cookies or sell your data to third-party advertisers. Our analytics solution is privacy-focused and does not use cookies to track individual users across websites.

Data Security

We take reasonable measures to protect the information you provide to us. Our website uses SSL/TLS encryption to secure data transmitted between your browser and our servers. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Contact form submissions are retained in our email system. Reservation data is retained in accordance with our reservation platform's policies and applicable tax and business record-keeping requirements.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of certain data processing activities

To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: